Privacy & Cookie Policy

Introduction

This Privacy Policy regulates the access and use of the website www.liquid-land.com owned by F. LIMA SAB, in terms of data protection. The navigation and use of the website, as well as the provision of personal data for the purpose of purchase, contact at the request of its owner or ordering products in physical and online stores, attribute the user’s condition to the potential customer and imply acceptance, without any reservation of this privacy policy, so the user must read it when using the site or visiting our physical stores.

Data Collection

F. LIMA SAB recognizes the importance of protecting the privacy of information that may be provided by those who visit the site. For this reason, F. LIMA SAB undertakes to make the necessary efforts to respect the privacy of users, seeking to establish a balance between their legitimate commercial interests in obtaining and using the information received from users and about the themselves, and their reasonable expectations of privacy. F. LIMA SAB explains how it manages and processes the information that obtains about users whenever they visit the website or online store.

1. Personal Data

   F. LIMA SAB, as Data Processing Officer, declares its respect and compliance with the provisions of EU Regulation 2016/680 and other national legislation on data protection, by virtue of which the protection of data is regulated natural persons data protection with regard to the processing of personal data and the free movement of such data.

   F. LIMA SAB, in accordance with current legislation, informs that the personal data that the user provides through the use of the website or by registering on it will be stored in an automated file of personal data, owned by it.

   F. LIMA SAB will collect, process and/or use the information provided with the general purpose of clarifying doubts to users of the website regarding the products and services offered on the same, to keep users informed and/or collect their opinion on promotions, products and services that may be of interest to you, using promotional and informational leaflets or other similar material sent, preferably via e-mail, and also, to process orders, be registered on the website.

   If you are not yet our Customer, in order for us to send you commercial communications via email, SMS, telephone and mail related to our activity, you will have to give us your consent to do so. As mentioned, in this case the legal basis applicable to the processing of your personal data will be your consent. This consent may be revoked at any time, without, however, the processing of personal data carried out on the basis of this consent being illicit until the date on which it is revoked. In this case, failure to provide your consent will prevent us from sending you commercial communications relating to our activity.

   If you are already our Customer and have expressed yet interest in this regard, we intend to keep you updated, at all times, on news related to our products and services. Therefore, unless you refuse this, we will send you commercial communications via email, SMS, telephone, e-mail relating to our products and services. The legal basis applicable to the processing of your personal data is express consent.

   As part of the functioning of the Online Store, in order to provide you with our products and services, we will process your data for the following purposes:

   Execution of the purchase-sale agreement entered into with the data subject;

   ii. Billing;

   iii. Payment processing;

   iv. Shipping orders.

   Regarding the purposes mentioned herein, the legal basis applicable to the processing of your personal data is the execution of a contract in which the data subject is a party and the fulfillment of legal obligations to which we are bound, and your personal data are essential for the execution of the contract in question here.

   Additionally, we collect and process your personal data to:

   i. carrying out statistical analyzes based on sales made. In this case, the legal basis applicable to the processing of your personal data will be our legitimate interest in analyzing website user behavior, purchase history, user segmentation and customer profiles;

   ii. provision of technical assistance and after-sales service – it will also be necessary to process the processing of your personal data. In this case, the legal basis applicable to the processing of your personal data will be the execution of a contract in which the data subject is a party and the fulfillment of legal obligations (provision of legal guarantee for the products sold) to which we are bound, and their personal data is essential for the pursuit of these purposes.

   F. LIMA SAB also undertakes not to share or provide the information collected to third parties, except with express authorization. However, in order to satisfy the user’s order requests, F. LIMA SAB may need to communicate or transfer user information to other companies in the group, as well as to third parties with whom it has established agreements, namely for logistical purposes. By accepting this policy, the user consents to the collection, processing and/or use by other group companies or third parties with whom F. LIMA SAB maintains agreements, for this purpose.

   The web user, who accesses through the website, hereby expressly consents to the collection, processing and/or use by F. LIMA SAB of their personal data obtained through the use of the website or through their registration on it. When registering on the website, the user is asked to confirm, if he so wishes, the authorization to process his personal data for marketing purposes, by checking this option in the form. If the user chooses not to register, this confirmation is requested when making a purchase. If the user chooses not to grant authorization to process their personal data for marketing purposes, their data will be used exclusively for the purposes of order processing or answering a pre-contractual question and expression of interest in our products.

2. Personal Data Security

   Access to personal data will be restricted to authorized persons. F. LIMA SAB maintains the data protection security levels in accordance with current legislation, regarding the security measures of automated files containing personal data, and establishes all the technical means at its disposal to guarantee privacy of the data that the user entrusts to the company and to prevent its loss, misuse, alteration and unauthorized access, without prejudice to alerting the user to the fact that the security measures on the Internet are not always effective. The website contains an SSL Certificate (Secure Sockets Layer) which ensures the authentication of the website and its owner, but also guarantees secure communication: all information exchanged between the user and the website will be encrypted, using the SSL security protocol.

   F. LIMA SAB uses technical and organizational measures to protect the security and confidentiality of Personal Data in accordance with the General Data Protection Regulation.

   These measures will be reviewed whenever there are new legal requirements and there is a need for technological developments.

   In the event of a security breach that accidentally or unlawfully originates the destruction, loss, alteration, disclosure or unauthorized access to personal data, F. LIMA SAB will notify the competent authority of the occurrence within the legal period of up to 72 hours, as well as to the data subject, through the form below “notification of personal data breach”. If the deadline is not accomplished it is necessary to present the reasons for the delay with the notification.

   The user has the right to:

   Access: You will be able to obtain information on how your personal data are processed, as well as consult your personal data included in this company’s file.

   Correction: You can change your personal data when they are incorrect as well as complete those that are omitted.

   Deletion: You may request the deletion of your personal data when, among other reasons, you consider that your personal data are no longer necessary for the purposes for which they were collected.

   Opposition: In certain situations you may require that your personal data cease to be processed. We will cease the processing of personal data, unless there are legitimate reasons or for the purposes of declaration, exercise or defense of rights in an administrative, judicial or extrajudicial process.

   Limitation of processing: You may request that the processing of your personal data be limited in the following situations:

   (a) during disputes regarding the accuracy of your personal data;

   (b) when the processing is illegal and has been opposed to it and requested the limitation of the use of personal data;

   (c) when it is no longer necessary to process your personal data, but we need them for the exercise or defense of rights in an administrative, judicial or extrajudicial process;

   (d) when you have refused to the processing of your personal data in order to fulfill an obligation in the public interest or to satisfy a legitimate interest, as long as these legitimate reasons for processing prevail over your reasons.

   Portability: you will have the right to request, in a structured format, for current use and automatic reading, the personal data you have made available to us and those obtained from your relationship with us, as well as transmitting them to another entity.

   If you have any questions to exercise these rights, you can email support@liquid-land.com.

   In order to exercise your rights, if necessary, we may ask you to send a document that proves your identity. You must also indicate the right you wish to exercise. The exercise of rights is free

   Finally, we note that you can, at any time, file a complaint with the competent supervisory authority (National Data Protection Commission) through the website www.cnpd.pt. or by letter to the address at Rua de São Bento, nº. 148 – 3rd; 1200-821 Lisbon; or via e-mail: geral@cnpd.pt.

Links to Other Sites

As a value-added service for the user, F. LIMA SAB provides links to other websites. F. LIMA SAB seeks to carefully select the web pages that it believes to be useful and that meet its high standards. However, F. LIMA SAB cannot guarantee these levels in all the links it proposes, nor can it guarantee, explicitly or implicitly, the accuracy of the information contained therein. Therefore, F. LIMA SAB is not responsible for the content and use of these external websites.

Intellectual and Industrial Property Rights Associated with the Site

By accessing the website, the user is granted a limited use license for the said website. This license gives the user a limited right of use, not exclusive and for his private use only, on the content of the website.

The website is a work protected by Copyright and Related Rights and Industrial Property Rights. The website and each of the elements that compose it (such as brands, logos, photographs, images, illustrations, texts, video clips, etc.) are the exclusive property of F. LIMA SAB, the only entity authorized to use Intellectual Property Rights and the associated rights of personality, which does not grant any license, nor any right to the user other than to consult the site.

The reproduction of any documents published on the website is only authorized for informational purposes only, for a strictly personal and private use. Any reproduction or representation, in whole or in part, of the website or any of the elements that make it up, in any medium whatsoever, and in any form whatsoever, for other purposes, including commercial, is expressly prohibited.

Disclaimer of Warranties and Liabilitys

The user acknowledges and accepts that the use of the website is under his sole and exclusive responsibility.

F. LIMA SAB does not control, in general, the use that users make of the website and, in particular, does not guarantee that users will use the website in accordance with the law, these conditions of use, morals and good customs commonly accepted in public order, nor that they do so diligently and prudently.

F. LIMA SAB does not warrant or represent that this website or any of the materials offered on it will be accurate, reliable, correct, useful, provided in a timely manner, uninterrupted, secure, free from defects or free from errors.

The website and all materials offered on it are for general consumer information purposes only. Neither the website nor any materials are intended to constitute (and do not constitute) the practice of advice or the provision of content, data, software, information, products and/or services. Any references to professionals or information (including, but not limited to, their contents and results) contained in or provided through the website are intended solely for the purpose of general consumer information and do not imply the endorsement of F. LIMA SAB or that F. LIMA SAB has any association with these professionals.

F. LIMA SAB will only be responsible for the damages that the user may suffer as a result of the use of the website when these are attributable to a malicious act by the user, recognizing and accepting the user that the use of the website and the services offered is carried out under the your entire responsibility and risk. In jurisdictions that do not allow the exclusion and limitation of certain warranties, F. LIMA SAB’s liability will be limited to the extent permitted by Law.

Personal Data Retention Time

We will keep your personal data for the following periods, depending on the purpose of collection and processing:

• Sending consented commercial communications: until you exercise your right to object or revoke your consent, as applicable.

• For the purposes associated with the Online Store:

  • During the time necessary to ensure full compliance with the contract entered into with you, including, without limitation, for the purposes of warranty and after-sales assistance;
  • During the legal deadlines, including tax, applicable. satisfy a legitimate interest, as long as these legitimate reasons for processing prevail over your reasons.
• Conducting statistical analyses: period equivalent to the conservation of billing data.

• To provide technical assistance and after-sales service:

  • During the time necessary to ensure full compliance with the contract entered into with you, including, without limitation, for the purposes of warranty and after-sales assistance;
  • During the applicable legal deadlines.

If you have any questions to exercise these rights, you can email support@liquid-land.com.

In order to exercise your rights, if necessary, we may ask you to send a document that proves your identity. You must also indicate the right you wish to exercise. The exercise of rights is free

Finally, we note that you can, at any time, file a complaint with the competent supervisory authority (National Data Protection Commission) through the website www.cnpd.pt. or by letter to the address at Rua de São Bento, nº. 148 – 3rd; 1200-821 Lisbon; or via e-mail: geral@cnpd.pt.

Resolution

Without prejudice to liability for damages that may result, F. LIMA SAB may, immediately and without prior notice, terminate your relationship with the user, interrupting your access to the website or to the corresponding services, if it detects a use of the same or any of the services linked to it contrary to the applicable conditions.

Changes

F. LIMA SAB may, at any time and without prior notice, change the presentation and configuration of the website, as well as these conditions or, if applicable, introduce new conditions of use by publishing them on the website, in order that they can be known by the user at the time he accesses it and before proceeding with its use.

The use of the website, once the changes that are applicable have been made, will signify the acceptance by the user of these modified conditions.

Government Law and Jurisdiction

Portuguese Laws apply, subjecting the parties to the exclusive jurisdiction of the Portuguese Courts.